Privacy Policy

 Privacy Policy



  1. Introduction

Welcome to The Dreamery. Your privacy is important to us, and this policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

 

  1. Information We Collect

We may collect the following types of information:

 

2.1 Personal Information

Name

Email address

Phone number

Billing and payment details (processed securely via third-party payment providers)

Any details you provide when making a booking or contacting us


2.2 Non-Personal Information


IP address

Browser type and version

Device type

Pages visited and time spent on our website

Cookies and tracking technologies (see Section 6)

  1. How We Use Your Information

 

We use your information for the following purposes:

To process bookings and transactions – ensuring you can access our attractions.

To improve our services – analyzing visitor behavior to enhance the user experience.

To communicate with you – responding to inquiries, sending confirmations, and providing updates on our services.

For marketing and promotions – sending special offers, updates, and promotions (only if you have opted in).

To ensure security and fraud prevention – protecting our website and customers from unauthorized access.



  1.  Sharing Your Information

 

We do not sell or rent your personal information. However, we may share it with:

Service providers and partners – including payment processors, booking platforms, and email communication tools.

Legal authorities – if required to comply with laws, regulations, or legal requests.

All third-party providers are required to handle your data securely and in compliance with privacy laws.



  1.  Data Security


We take reasonable steps to protect your personal data from unauthorized access, misuse, loss, or disclosure. While we use industry-standard security measures, no system is completely secure. If we detect a data breach, we will take appropriate action and notify affected users if necessary.

 

  1. Cookies & Tracking Technologies


We use cookies to enhance your browsing experience. Cookies help us:

Recognize returning visitors

Understand website traffic patterns

Provide relevant content and ads

You can adjust your browser settings to block cookies, but this may affect website functionality.



  1.  Your Rights & Choices


You have the right to:

Access, update, or delete your personal data (subject to legal and operational requirements).

Opt out of marketing communications at any time.

Request details on how your data is used.

To exercise your rights, please contact us at hello@thedreamery.co.nz


  1.  Third-Party Links

Our website may contain links to third-party sites (e.g., booking platforms, social media). We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.


  1.  Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website implies acceptance of any modifications.


  1.  Contact Us


If you have any questions about this Privacy Policy, please contact us:

📧 Email: hello@thedreamery.co.nz

📍 Postal Address: 724 Peninsula Road, Queenstown, New Zealand, 9300

Last updated: Dec 2025